How about this for after sales service. The manager discovered several weeks after we bought a table and 8 chairs that the two end (carver) chairs that we bought had actually been invoiced to him as a pair and we had been charged individually. He (Bob) kindly phoned to explain the mistake and refunded the cost of one of the chairs. Honesty and professionalism! This will be my first port of call whenever I look for new furniture, pictures and modern accessories. I cannot recommend them highly enough!